{"id":14770,"date":"2023-07-21T15:42:29","date_gmt":"2023-07-21T15:42:29","guid":{"rendered":"https:\/\/thebouquet.pt\/thebouquet\/?page_id=14770"},"modified":"2023-07-21T15:56:43","modified_gmt":"2023-07-21T15:56:43","slug":"resolucao-alternativa-de-litigios","status":"publish","type":"page","link":"https:\/\/thebouquet.pt\/es\/resolucao-alternativa-de-litigios\/","title":{"rendered":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14770\" class=\"elementor elementor-14770\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-ec4525b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec4525b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-357ef74\" data-id=\"357ef74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c585ee elementor-widget elementor-widget-heading\" data-id=\"8c585ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESOLU\u00c7\u00c3O ALTERNATIVA DE LIT\u00cdGIOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3cb9b2 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d3cb9b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Em caso de lit\u00edgio, informamos que o consumidor pode recorrer \u00e0s entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de consumo identificadas no portal do consumidor, no s\u00edtio eletr\u00f3nico\u00a0<a href=\"http:\/\/www.consumidor.pt\/\">www.consumidor.pt<\/a>, ou de Resolu\u00e7\u00e3o de Lit\u00edgios de consumo em Linha identificadas no s\u00edtio eletr\u00f3nico\u00a0<a href=\"https:\/\/webgate.ec.europa.eu\/odr\">https:\/\/webgate.ec.europa.eu\/odr<\/a>.<\/p><p>As entidades de resolu\u00e7\u00e3o alternativa de lit\u00edgios atualmente existentes s\u00e3o as seguintes:<\/p><p><strong>CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/strong><\/p><p>Compet\u00eancia gen\u00e9rica<\/p><p>E-mail:\u00a0<a href=\"mailto:cniacc@unl.pt\">cniacc@unl.pt<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.arbitragemdeconsumo.org\/\">http:\/\/www.arbitragemdeconsumo.org<\/a><\/p><p><strong>Centro de Informa\u00e7\u00e3o, Medi\u00e7\u00e3o e arbitragem de Conflitos de Consumo do Algarve<\/strong><br \/>\u00c1rea geogr\u00e1fica abrangida \u2013 contratos celebrados no Distrito de Faro<\/p><p>E-mail:\u00a0<a href=\"mailto:apoio@consumidoronline.pt\">apoio@consumidoronline.pt<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.consumidoronline.pt\/\">http:\/\/www.consumidoronline.pt\/<\/a><\/p><p><strong>Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra<\/strong><br \/>\u00c1rea geogr\u00e1fica abrangida \u2013 contratos celebrados nos munic\u00edpios de: Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, G\u00f3is, Lous\u00e3, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, T\u00e1bua, Vila Nova de Poiares.<br \/>E-mail:\u00a0<a href=\"mailto:geral@centrodearbitragemdecoimbra.com\">geral@centrodearbitragemdecoimbra.com<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.centrodearbitragemdecoimbra.com\/\">http:\/\/www.centrodearbitragemdecoimbra.com<\/a><\/p><p><strong>Centro de Arbitragem de Conflitos de Consumo de Lisboa<\/strong><br \/>\u00c1rea geogr\u00e1fica de abrang\u00eancia \u2013 contratos celebrados na \u00c1rea Metropolitana de Lisboa: Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Set\u00fabal, Sintra e Vila Franca de Xira.<br \/>E-mail:\u00a0<a href=\"mailto:juridico@centroarbitragemlisboa.pt\">juridico@centroarbitragemlisboa.pt<\/a>\u00a0\/\u00a0<a href=\"mailto:director@centroarbitragemlisboa.pt\">director@centroarbitragemlisboa.pt<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.centroarbitragemlisboa.pt\/\">http:\/\/www.centroarbitragemlisboa.pt<\/a><\/p><p><strong>Centro de Informa\u00e7\u00e3o de Consumo e Arbitragem do Porto<\/strong><br \/>\u00c1rea geogr\u00e1fica de abrang\u00eancia \u2013 contratos celebrados na \u00c1rea Metropolitana do Porto: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azem\u00e9is, Porto, P\u00f3voa de Varzim, Santa Maria da Feira, Santo Tirso, S\u00e3o Jo\u00e3o da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.<\/p><p>E-mail:\u00a0<a href=\"mailto:cicap@mail.telepac.pt\">cicap@mail.telepac.pt<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.cicap.pt\/\">http:\/\/www.cicap.pt<\/a><\/p><p><strong>Centro de Arbitragem de Conflitos de Consumo do Vale do Ave \/ Tribunal Arbitral<\/strong><br \/>\u00c1rea geogr\u00e1fica de abrang\u00eancia \u2013 contratos celebrados nos munic\u00edpios de: Cabeceiras de Basto, Fafe, Felgueiras, Guimar\u00e3es, P\u00f3voa de Lanhoso, P\u00f3voa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalic\u00e3o, Vizela, Vieira do Minho e Vizela.<br \/>E-mail:\u00a0<a href=\"mailto:triave@gmail.com\">triave@gmail.com<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.triave.pt\/\">http:\/\/www.triave.pt<\/a><\/p><p><strong>CIAB \u2013 Centro de Informa\u00e7\u00e3o, Arbitragem e Conflitos do Consumo<\/strong><br \/>\u00c1rea geogr\u00e1fica de Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melga\u00e7o, Mon\u00e7\u00e3o, Montalegre, Paredes de Coura, Ponte da Barca, P\u00f3voa do Lanhoso, Terras do Bouro, Valen\u00e7a, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho e Vila Verde.<br \/>Email:\u00a0<a href=\"mailto:geral@ciab.pt\">geral@ciab.pt<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.ciab.pt\/\">http:\/\/www.ciab.pt<\/a><\/p><p><strong>Centro de Arbitragem de Conflitos de Consumo da Madeira<\/strong><br \/>Email:\u00a0<a href=\"mailto:centroarbitragem.sras@gov-madeira.pt\">centroarbitragem.sras@gov-madeira.pt<\/a><br \/>Web:\u00a0<a href=\"http:\/\/www.srrh.gov-madeira.pt\/\">http:\/\/www.srrh.gov-madeira.pt<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>RESOLU\u00c7\u00c3O ALTERNATIVA DE LIT\u00cdGIOS Em caso de lit\u00edgio, informamos que o consumidor pode recorrer \u00e0s entidades de Resolu\u00e7\u00e3o Alternativa de<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-14770","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/pages\/14770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/comments?post=14770"}],"version-history":[{"count":0,"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/pages\/14770\/revisions"}],"wp:attachment":[{"href":"https:\/\/thebouquet.pt\/es\/wp-json\/wp\/v2\/media?parent=14770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}