Same-day home flower delivery in Porto

The Bouquet is an online florist in Porto and deliveries are made by our own team, Monday to Sunday. Orders are delivered on the same day across Greater Porto, subject to flower availability. Orders placed late in the day go out the following morning or on the date you choose. Home deliveries are made between 8:30 am and 7:00 pm (Lisbon time).

Areas where we deliver

Cannot find your delivery location here? Write to us at hello@thebouquet.pt and we will find a solution.

Deliveries to the rest of Portugal

Outside the areas listed above, we ship anywhere in mainland Portugal by courier, within a maximum of 48 hours.

Can I choose the delivery date?

Yes. You can choose the date when you place your order and the bouquet will be delivered on that day, unless a product or delivery slot is unavailable, in which case our customer care team will contact you to arrange a new date. If you do not choose a date, delivery will be made within 48 hours to the address given.

How can I follow my order?

Once your order and payment are complete, you will receive a confirmation email. For any question about your delivery, contact us at hello@thebouquet.pt or by phone on +351 927 974 468.

Delays caused by the courier may occur, especially on busy dates such as Valentine's Day or Mother's Day, which are beyond The Bouquet's control.

Weekend deliveries

We also deliver on Saturdays and Sundays across Greater Porto, under the same conditions as on weekdays.

What if nobody is at the delivery address?

We want every order to reach its destination and do everything we can to make sure it does. If nobody is at the delivery address, we contact you to see whether you would like to reschedule. More than two delivery attempts may incur additional costs.

Cancellations

An order can only be cancelled if the flowers have not yet been delivered and delivery is not already under way. To cancel, email hello@thebouquet.pt with the subject “Order Cancellation No. 00000” or call our customer line. In both cases we will send a confirmation email to the address given in the order.

Alternatively, we can issue a voucher for the full amount already charged, with no expiry date.

Was there a problem with your order?

We work every day to create great experiences with our products. If something did not go as expected, please tell us at hello@thebouquet.pt.